Can I return or exchange a bronzeware product if I’m not satisfied with it?
Yes, we offer a hassle-free return and exchange policy. Simply contact our customer support team at [email protected] to initiate the process and we’ll guide you through the steps.
What is the best way to care for and maintain bronze ware products?
We recommend hand washing your bronzeware products with mild soap and water. Avoid using abrasive cleaners or placing them in the dishwasher, as this may damage the finish. For further care instructions, please refer to the product packaging or contact us for assistance.
How can I place my order?
To make a purchase, simply select your preferred style on the product page, then click the “Add To Cart” button and follow the straightforward steps to finalize your order. Once completed, we’ll prepare your order and notify you once it’s shipped!
Why isn’t my tracking number working?
Upon dispatch of your items, you’ll promptly receive an automated email containing your unique tracking number. This enables you to monitor your package’s progress during transit. If you haven’t received this notification or are experiencing issues with the tracking number, reach out to our dedicated team for assistance. For further inquiries, email us at [email protected]. Your satisfaction is our priority, and we’re here to help.